As we begin to see the countless and unprecedented ways that the COVID-19 pandemic is impacting our communities, our patients, our Responders and our lives, we want to assure you that the safety and well-being of our patients and Responders is our top priority and at the core of every decision we make.
We are actively monitoring this rapidly evolving situation and coordinating with our partners and public health authorities to ensure that we have access to the latest information, so that we can adjust our policies, procedures and communications as needed.
As this crisis continues to unfold, our team remains committed to supporting your care and doing our part to reduce the strain on the greater healthcare system during the challenging times ahead. With this in mind, the following Q&A is designed to update you on our approach and give you details about our plans.
How does Ready Responders protect its patients and Responders from the spread of highly contagious viruses like COVID-19?
Ready Responders is equipped to handle a wide spectrum of public health emergencies and, like any hospital or healthcare provider, observes stringent protocols to prevent the spread of viruses like COVID-19. We are actively following all CDC guidelines related to the virus and are engaged in ongoing training to protect ourselves and our patients as the situation unfolds.
All Responders are outfitted with equipment designed to greatly mitigate the impact of a virus such as COVID-19, including gowns, gloves and specialized masks.
We are also augmenting our regular cleaning and sanitization schedule to further ensure that our vehicles and anything that enter a patient’s home (medical equipment, laptops, smartphones, etc.) are completely safe.
Without the ability to test for COVID-19 right now, how would Ready Responders handle a patient with symptoms?
We screen patients before entering their home for COVID-19 symptoms. If they screen positive, we evaluate them to ensure the patient is medically stable, and then we work with local public health agencies to determine next steps.
What can you do to help keep yourself and your family healthy?
What should you do if you feel sick?
About COVID-19